FAST SHIPPING - All Year Round: we usually ship your order within 24 hours depending on availability of stock.
This means that, if you order before 3:00 pm, Monday to Friday and we have your items in stock, we'll try to despatch the same day and you get it next working day (England, Wales and The Scottish Lowlands) or within 2-3 working days (Northern Ireland and Scottish Highland). If you order after 3:00 pm, we'll still try to despatch that day but, if we can't, we'll despatch the following working day. Items ordered after 3:00 pm Friday or over a weekend will be despatched Monday. Items despatched on Friday are for delivery the following week. Items ordered over a Bank Holiday will be despatched the next working day.
We've put together a guide for you so you know what delivery charges to expect. Full delivery costs are displayed to you in your shopping basket and are confirmed to you before you checkout. We endeavour to keep delivery schedules as efficient and cost effective as possible. Scroll down the page for general information about UK delivery. Please ensure you enter the correct shipping region as we reserve the right to amend incorrectly entered shipping rates or cancel your order.
|
Zones |
Post Codes |
 | |
|
Zone 1 |
AL, B, BA, BB, BD, BH, BL, BN, BR, BS, CB, CF, CH, CM, CO, CR, CV, CW, DA, DE, DH, DL, DN, DT, DY, EN, FY, GL, GU, HA, HD, HG, HP, HR, HU, HX, IG, IP, KT, L, LA, LE, LN, LS, LU, M, ME, MK, NE, NG, NN, NP, NR, OL, OX, PE, PL, PO (except PO30+, Isle of Wight), PR, RG, RM, S, SG, SK, SL, SM, SN, SO, SP, SR, SS, ST, TA, TF, TN, TS, TW, UB, WA, WD, WF, WN, WR, WV, YO, ALL LONDON POSTCODES | ||
|
Zone 2 |
AB1-3, AB9-16, AB21-25, AB30, AB39, DD1-11, KY13, PH1, PH2, PH11, PH12, PH13, PH14 | ||
|
Zone 3 |
AB31-38, AB41-45, AB51-56, FK19-21, HS1-9, IV1-56, KA27,KA28, KW1-17, PA20-49, PA60-88, PH1-44, ZE1-3 | ||
|
Zone 4 |
BT1 - BT18+ | ||
|
Isle of Wight |
PO30, PO31, PO32, PO33, PO34, PO35, PO36, PO37, PO38, PO39, PO40, PO41 | ||
|
Other Areas |
EIRE & other EU countries, Scottish Offshore Islands, Channel Islands, Alderney, Herm and Sark. | ||
|
|
England & Wales (Zone 1) |
Scottish Mainland (Zone 2) |
Scottish Highland (Zone 3) |
Northern Ireland (Zone 4) |
Isle of Wight |
|
Express: |
Express: |
Express: |
Economy: |
Express: | |
|
Weight (kgs) |
Price (£ GBP) |
Price (£ GBP) |
Price (£ GBP) |
Price (£ GBP) |
Price (£ GBP) |
|
0.00-1.00 |
6.50 |
6.50 |
7.10 |
7.10 |
7.10 |
|
1.00-2.00 |
6.50 |
6.50 |
9.15 |
9.15 |
9.15 |
|
2.00-5.00 |
16.04 |
15.00 |
13.50 | ||
|
5.00-10.00 |
8.99 |
8.99 |
18.74 | ||
|
10.00-100.00 |
10.99 - 45.00 |
10.99 - 47.00 |
19.99 - 51.99 |
15.00 - 42.00 |
18.00 - 99.00 |
|
Please Note: price does not include VAT Please contact us for delivery to EIRE & other EU countries, Scottish Offshore Islands, Isle of Man, Isle of Wight, Channel Islands, Alderney, Herm and Sark. | |||||
|
How much does it cost? Delivery charges are calculated by weight. As you add an item to the shopping cart it will indicate the delivery charges. Adding more items will increase the postage based on the weight of those items. Delivery starts at £6.50 (excl. VAT). Delivery procedure - Although not always possible and only as a courtesy, we will endeavour to inform you, usually by email on the day of despatch, that your order has been sent. Please be aware however, that it is your responsibility to be available to receive the consignment at all times from the time the order is placed. Delivery will be either by private carrier company (APC, FedEx etc.) or Royal Mail and your parcel will need signing for (unless we have been instructed by you to leave the consignment in a designated place unattended and unsigned for*. Please note that this is entirely at your own risk as we can not accept any liability for lost, damage or stolen items). Although multiple delivery attempts may be made (at the descretion of the individual carrier company involved), only one delivery attempt per consignment is guaranteed. Deliveries will be performed between 7am and 6pm Monday to Friday inclusive. If a private carrier company is unable to deliver they may leave a contact card with details of how to arrange redelivery or collection of the consignment from their depot. The private carrier company will hold the consignment at their depot for 3-5 working days while they await contact from you. If 3-5 working days expire with no contact from you the consignment will be returned to us. Royal Mail will leave a note informing you there is a parcel at your local Post Office. Similarly, they will hold the parcel at your local sorting office for up to 5 working days before returning it to us. If your consignment is returned to us undelivered, then your order will be cancelled immediately. We will do one of the following; 1.) Refund the cost of the goods less the original delivery cost and return delivery cost. 2.) In the case of custom-made items / special ordered items no further action or refund will be made. * UNATTENDED DELIVERY - Although not always possible and only as a courtesy, we may accept you to nominate a safe place for your parcel to be left at the time of placing your order. Where we are instructed by you to leave a parcel unattended and unsigned for (eg. when left with neighbours or left in the garage, porch, greenhouse or behind fence etc) we will not be liable for any loss or damage that may occur once the goods have been left. What happens if I'm out when you deliver? We require a signature upon delivery of your item so please ensure that there will be someone in to sign for the parcel on the day of delivery. If you are not at home when the courier attempts to make delivery, they may try a neighbour or try next day and leave you a card explaining where your parcel is and the procedure for collection. Your should contact them to arrange redelivery or collection, if no response by courier, your parcel will be returned to us. In this case, your order will be cancelled and we will refund the price you paid excluding shipping cost. Can I return my goods to you? You may return your order at any time within 7 working days of receipt of the Products (s) and receive a refund of the price paid excluding shipping cost. You must communicate such cancellation and return the Product(s) to us by calling phone number indicated on invoice. After obtain your Return Authorization (RMA) number, and then you can return the Product(s) to us at your cost. All goods must be returned in original package and resalable condition before we can issue a refund. Special Notes:
For more information about return policy, please see our '7 Days Money Back Guarantee' at Return Policy Page. • Courier company terms and conditions of service includes clauses that allow timed deliveries to be up to 60 minutes late without penalty due to worsening traffic, congestion and parking problems. Not often applicable but please bear with them. • All courier deliveries must be signed for as 'UNCHECKED' if not being inspected in detail in front of the delivery driver. This will cover you and Kerol Hardware for any damage later found for insurance purposes. Any package and item damages and discrepancies must be clearly noted on carrier's consignment note at the time of delivery and reported to us before 2:00pm next working day. Photographs will help solving the matter faster. We check every item for quality before despatch! It is receiver's responsibility to check goods on receipt. The seller/carrier shall not be liable if goods are signed for without written comment "damaged" or if they are signed as "in good condition", and therefore seller will not be able to provide free replacement or refund, although we will do our best to resolve issue on your behalf. |
