Shipping Time: usually within 24 hours depending on availability of stock*
This item is delivered in long lengths, which is considered oversize weight to courier companies. Therefore delivery costs start from £9.12 (incl. VAT) for items between 500 - 1200mm with total order weight up to 10kg; £15.00 (incl. VAT) for items over 1200mm with total order weight up to 10kg.
Delivery Procedure:
Your parcels will require a signature upon delivery. Please kindly ensure that there will be someone to sign for the parcel at the delivery address. If you are out you will be carded, please read the instructions on the card. After the very first attempt, you also have the option to collect the parcels from your local depot of the couriers.Timescales:
The cut-off time for next working day deliveries is 15:00 Monday to Friday (excluding Bank Holiday). Please Note: We rely on a third party (our couriers), therefore we are unable to guarantee delivery services. However, over 98.5% of deliveries are achieved on time.
Return:
14 DAYS MONEY BACK GUARANTEE*: we at Kerol Hardware want you to be delighted with your purchase. Our aim is your total 100% satisfaction before and after you order. In the unlikely event should you wish to return an item(s), we offer you gladly 14 calendar days from delivery date in which to decide to keep your ordered item(s) or return it/them. *Terms & Conditions apply, please click here for details.
Cost of returning:
Cost of returning product(s) is based on your geographic location and the product(s) weight. Please refer the table below for the cost of returning via Parcel Force within the UK. Please note: surcharge applicable on items with certain length (1.50m+) and certain weight (30kg), please click here for details.
| Weight | Express 24 (ex. VAT) | Express 48 (ex. VAT) | Express 48 LARGE (ex. VAT) |
Max. parcel length: 1.5m, Max. parcel weight: 30kg
Max. parcel girth and length combined: 3m | Max. parcel length: 2.5m, Max. parcel weight: 30kg
Max. parcel girth and length combined: 5m |
| up to 2kg | £13.74 | £9.99 | £37.49 |
| up to 5kg | £14.57 | £10.82 | £38.32 |
| up to 10kg | £17.42 | £13.67 | £41.17 |
| up to 15kg | £23.03 | £19.28 | £46.78 |
| up to 20kg | £27.51 | £23.76 | £51.26 |
| up to 25kg | £36.78 | £33.03 | £60.53 |
| up to 30kg | £40.23 | £36.48 | £63.98 |
| per extra kg | £1.25 | £1.25 | £1.25 |
More info > Detailed Delivery Information can be found here. Detailed Return Policy can be found here.
